BlackBox AI

Privacy Policy

Last updated: February 10, 2026

BlackBox AI LTD ("BlackBox AI", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our applications, websites, and services (collectively, the "Services"). Please read this policy carefully. By using our Services, you consent to the practices described herein.

1. Information We Collect

We may collect the following categories of information:

Personal Information

  • Name and email address (when you create an account or contact us)
  • Payment and billing information (processed securely through Apple App Store or Google Play Store)
  • Profile information you choose to provide

Usage Data

  • Device type, operating system, and version
  • App usage patterns, feature interactions, and session duration
  • Crash reports and performance diagnostics
  • IP address and approximate location (country/region level only)

AI Interaction Data

When you use our AI-powered features, we may process inputs you provide (e.g., text, images, or voice) to generate responses. This data may be temporarily processed on our servers but is not stored permanently or used to train AI models unless you explicitly opt in.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and maintain our Services
  • To personalise and improve your experience
  • To process transactions and manage subscriptions
  • To communicate with you, including sending service updates and support responses
  • To detect, prevent, and address security issues, fraud, or technical problems
  • To comply with legal obligations and enforce our Terms of Service
  • To analyse usage trends and improve the performance of our applications

3. Data Sharing & Disclosure

We do not sell your personal information. We may share your data only in the following circumstances:

  • Service Providers: Trusted third-party vendors who assist us in operating our Services (e.g., cloud hosting, analytics, payment processing), bound by confidentiality obligations
  • Legal Requirements: When required by law, regulation, or legal process, or to protect the rights, property, or safety of BlackBox AI, our users, or others
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
  • With Your Consent: When you have given explicit consent for a specific sharing purpose

4. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Account data is retained while your account is active and for a reasonable period thereafter. You may request deletion of your data at any time by contacting us.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include encryption in transit and at rest, access controls, and regular security assessments. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you
  • Rectification: Request correction of inaccurate or incomplete data
  • Erasure: Request deletion of your personal data ("right to be forgotten")
  • Restriction: Request that we limit the processing of your data in certain circumstances
  • Portability: Request a machine-readable copy of your data
  • Objection: Object to processing of your data for certain purposes

To exercise any of these rights, please contact us at admin@blackboxaiapps.com. We will respond to your request within 30 days.

7. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect usage analytics. You can manage your cookie preferences through your browser settings. Our mobile applications may use device identifiers for analytics purposes, which can be reset or limited through your device settings.

8. Third-Party Services

Our Services may contain links to third-party websites or integrate with third-party services (e.g., Apple App Store, Google Play Store). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal data from a child under 13 without parental consent, we will take steps to delete that information promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer data internationally, we ensure appropriate safeguards are in place, including standard contractual clauses or other legally recognised mechanisms.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date. Your continued use of our Services after any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

BlackBox AI LTD
Email: admin@blackboxaiapps.com

admin@blackboxaiapps.com
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